1. Vehicle Wraps & Commercial Fleet Graphics
- Warranty Period: 1-Year Workmanship Warranty from the date of completion.
- What is Covered: Lifting, bubbling, or peeling caused by installation errors on factory-OEM paint or properly prepped surfaces.
- What is NOT Covered: Horizontal surface breakdown (hoods, roofs, trunks) past 1 year due to extreme Arizona UV exposure; rock chips, door dings, or collision damage; failure over deep rust, bondo, or aftermarket non-factory paint jobs.
- Warranty Voided By: Use of automated drive-thru car washes (mechanical brushes); pressure washers used within 12 inches of any vinyl edge; abrasive chemical cleaners or wax containing petroleum distillates.
2. Interior Wall Murals & Floor Graphics
- Warranty Period: 1-Year Workmanship Warranty from the date of completion.
- What is Covered: Premature peeling or edge lifting when installed on standard, properly prepped commercial drywall surfaces.
- What is NOT Covered: Damage from wall impact, furniture scrapes, or standard building settling; peeling due to underlying water leaks, moisture trapped behind the wall, or installation on modern "scrubbable" zero-VOC paints that reject adhesives (unless specialized high-tack vinyl was explicitly requested).
- Warranty Voided By: Scrubbing the mural surface with abrasive pads or harsh chemical solvent cleaners.
3. Window Perforated Film (50/50, 60/40 and 70/30 Acrylic)
- Warranty Period: 1-Year Maximum Warranty from the date of completion.
- What is Covered: Cracking, peeling, or total adhesive failure on clean, factory-sealed automotive or commercial glass panes.
- What is NOT Covered: Gradual color fading on south- or west-facing windows under direct Arizona sun; visual cloudiness caused by hard water buildup from nearby sprinklers.
- Warranty Voided By: Rolling or sliding down windows covered in perforated film; using rear window wipers or window ice scrapers; using ammonia-based cleaners (like standard Windex) which chemically eat the vinyl adhesive.
4. Custom Banners & Canvas Prints
- Warranty Period: Warranted upon delivery and initial customer inspection only.
- What is Covered: Production defects, incorrect grommet placement, edge hemming failure, or print alignment errors caught before or at the moment of pickup/hand-off.
- What is NOT Covered: Continuous high-wind damage, wind-whip fraying, or bracket tearing once hung outdoors; normal outdoor fading; water or structural damage to stretched canvas frames kept in non-climate-controlled environments (like uncooled garages).
5. Rigid Signage (Sandwich Boards, Coroplast Triangle Wraps, Realtor & Golf Tee Signs)
- Warranty Period: Warranted upon delivery and initial customer inspection only.
- What is Covered: Material defects, initial lamination bubbles, or incorrect cut sizes verified at pickup.
- What is NOT Covered: Foot traffic scuffs, wind knock-overs, lawnmower/weed-whacker damage to stakes, or fading from permanent 24/7 outdoor baking.
6. Custom Embroidery & Branded Apparel (Hats, Shirts)
- Warranty Period: Warranted upon delivery and initial customer inspection only.
- What is Covered: Stray or missing stitches, unraveling seams out of the box, or incorrect design digitization elements noticed upon delivery.
- What is NOT Covered: Shrinkage from hot dryer cycles; standard wear-and-tear; staining; or thread pulling caused by catching the embroidery on velcro, branches, or equipment.